Exploring the Relevance of Traditional Leaders in Enhancing Service Delivery at Local Government

Exploring the Relevance of Traditional Leaders in Enhancing Service Delivery at Local Government

Nompumelelo Dlamini (University of Zululand, South Africa)
DOI: 10.4018/979-8-3693-4346-3.ch017
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Abstract

Traditional leadership has usually been a cornerstone in municipalities, providing structure and aiding in decision-making processes within communities. However, the significance of traditional leadership in contemporary municipalities has become more uncertain and contentious, while some believe that traditional leaders are essential for upholding cultural norms and unity within communities, others raise doubts about the legitimacy and effectiveness of their governance over local matters. Section 6 of the Municipal Structures Act allows for the involvement of traditional leaders in municipal councils, often traditional leaders are frequently viewed as representatives of the marginalized groups within society giving them a platform to advocate for the rights and interests of their constituents. Traditional leaders have played a vital role in facilitating communication between government institutions and grassroots communities, acting as intermediaries in negotiations with municipal authorities.
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