The pandemic represents an opportunity to reimagine future healthcare and rethink healthcare management unbound by preconceived notions based on the following three main drivers that emerged during the pandemic. These include transformed business models, new care delivery models disrupted by ubiquitous data and technology, intelligent spaces, and digitally-enabled hospitality. In this context, it is imperative to reexamine all facets of healthcare management, considering that applying linear models to healthcare management has improved our understanding of their system structure and function. However, such models often fall short of explaining experimental results or predicting future abnormalities in complex nonlinear systems. Nonlinear models may better explain how the individual components collectively act and interact to produce a dynamic system in constant flux. They also assist in filling in some of the results which linear models do not adequately explain. Finally, chaos theory might provide new insights into standard as well as abnormal behavior within systems.
TopIntroduction
Management is defined as all the tasks and activities undertaken for achieving goals by planning, organizing, leading and controlling. It is also a process of reaching its objectives efficiently and effectively by:
Overall, we might summarize a threefold concept of management. In this context, management is an economic factor, one of the factors of production together with land, labor, and capital. Management is also a system of authority that arose through the paternalistic approach and constitutional management towards a participatory process.
Moreover, sociologists view management as a class and status system, as the complexity of relationships demands the elite of the brain and education. At the same time, an entry into the profession depends on excellence in education and knowledge.
Thus, we might define the nature of management as:
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A systematic process of planning, organizing, staffing, leading and controlling.
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The concepts and activities that are applied to all levels and all types of organizations and activities.
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The creation of surplus.
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A unique group of people who direct the effort and activities of other people.
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The fulfillment of the objectives of the interested parties.
As a result, management could be considered as the art and science of getting the work done, and also encompassing the following features:
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Team efforts.
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Purpose (the achievement of something definite).
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Goal orientation (urge for accomplishment).
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Indispensability (neither be replaced nor substituted by anything else).
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Intangibility (unseen force).
On the other hand, healthcare management is the overall management of a healthcare facility, such as a clinic or hospital. It is an umbrella term encompassing clinical directors, healthcare supervisors, health coordinators, and nursing home facilitators. It is worth noting that the terms healthcare management and healthcare administration are often mistakenly used interchangeably. However, they are two different things, as healthcare administration takes care of the staff and employees, and healthcare management is in charge of the entire healthcare organization.
Furthermore, we should take into account the key differences between the healthcare industry and other industries (Moumtzoglou, 2020), which include the following features: