Facilitating Sensemaking in Knowledge Integration within Geographically Dispersed Cross-Functional Teams

Facilitating Sensemaking in Knowledge Integration within Geographically Dispersed Cross-Functional Teams

Thekla Rura-Polley (University of Technology, Australia), Ellen Baker (University of Technology, Australia) and Igor T. Hawryszkiewycz (University of Technology, Australia)
Copyright: © 2002 |Pages: 12
DOI: 10.4018/978-1-931777-17-9.ch007
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Abstract

This paper looks at knowledge management within geographically dispersed, cross-functional teams. In particular, it describes an electronic knowledge management system, LiveNet, that combines support for rational innovation processes with collaborative support mechanisms. These collaborative support mechanisms extend previously available group support systems by incorporating sensemaking tools.

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