Factors Affecting the Utilization of Products and Services in University Libraries

Factors Affecting the Utilization of Products and Services in University Libraries

Monica W. Rukwaro (Laikipia University, Kenya)
DOI: 10.4018/978-1-4666-5888-2.ch478
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Challenges Affecting The Utilization Of Products And Services In Libraries

For effective utilization of library products and services, it is critical for the following challenges to be addressed.

Key Terms in this Chapter

Services: Any kind of help extended to a library user in meeting his/her information needs.

Products: Library information resources of all types.

Utilization: Use of library resources.

User Education: Program that equips library users with skills to access, evaluate and use information to satisfy their needs.

Digital Resources: Information available in electronic format.

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