MLA
Lai, Jung-Yu, et al. "Factors Driving Value Creation in Online B2B Banking." Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2015, pp. 159-179. https://doi.org/10.4018/978-1-4666-6268-1.ch010
APA
Lai, J., Ulhas, K. R., Lin, C., & Ong, C. (2015). Factors Driving Value Creation in Online B2B Banking. In I. Management Association (Ed.), Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications (pp. 159-179). IGI Global. https://doi.org/10.4018/978-1-4666-6268-1.ch010
Chicago
Lai, Jung-Yu, et al. "Factors Driving Value Creation in Online B2B Banking." In Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 159-179. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6268-1.ch010
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