Factors Enabling Communication-Based Collaboration in Interprofessional Healthcare Practice: A Case Study

Abstract

The healthcare system has moved from autonomous practice to a cross-disciplinary interprofessional team-based approach in which communication for collaborative care is vital. Ineffective communication contributes to the team's inability to work collaboratively and significantly increases the possibilities of mistakes occurring in the delivery of patient care. So, effective communication for collaborative care becomes necessary for ensuring patient safety. This paper aims to advance our understandings of current communication-based collaborative healthcare practices. Specifically, it explores the factors enabling communication-based inter-professional practice. A qualitative study was selected for obtaining real life experiences of healthcare professionals. Twenty-five participants participated in the study, and the descriptive interview method was used to obtain qualitative data. The enabling factors were grouped into five main themes: communication, coordination, cooperation, trust, and collaboration. Quotes from the participants are presented to augment the interpretation and enhanced description of the enabling factors. Managerial implications, areas for future research, and limitations are given besides the conclusions of the study.