Feasibility and Sustainability Model for Identity Management

Feasibility and Sustainability Model for Identity Management

Rajanish Dass (Indian Institute of Management, India) and Sujoy Pal (Indian Institute of Management, India)
DOI: 10.4018/978-1-61350-498-7.ch004
OnDemand PDF Download:
$30.00
List Price: $37.50

Abstract

National identity projects in various countries around the globe, which manage unique identification of citizens, have captured attention of late. Although the perceived benefits in terms of public administration are numerous, the challenges and bottlenecks for a successful rollout are also many. The objective of this chapter is to identify the drivers and inhibitors for adopting a common identity management system across various organizations for public administration and to suggest a model for determining the feasibility and sustainability of such a system. We reveal the various factors affecting successful implementation of the system and the probable impact of these factors. The model suggested would allow public organizations and policy makers to determine the critical factors for the implementation of an identity management system on a large scale.
Chapter Preview
Top

Introduction

Many countries have already implemented identity management by introducing national identity cards for their citizens, while others are still investigating the consequences of such an initiative from various angles, privacy and data security being the major concerns. There have been various motivators for governments to consider the option of issuing identification cards for citizens, ranging from protecting the country from terror attacks to achieving operational efficiency in providing services to citizens. However, there has been hardly any research on developing a model that could help a government analyze the feasibility and sustainability of an identity management system. This gap in the existing literature was the motivation for this study. We adopt case study based research methodology (Benbasat, Goldstein, & Mead, 1987) to design a model for determining the feasibility and sustainability of an identity management system.

Different countries have different perspectives on the various dimensions of identity management. The differences are visible in both motivators as well as inhibitors of the system. Considering these differences and the fact that the government of a country functions within an ecosystem of various organizations (namely, taxation department, electoral department, public distribution department etc.), similar differences would exist in the perspectives of these organizations as well. Hence, in determining the feasibility and sustainability of a common identity management system that could be used by each of these organizations, it is critical to understand and formulate the perspectives of each organization. Taking this into consideration, this study focuses on developing a model that would allow a government to understand the various factors acting as motivators and inhibitors for the adoption of an identity management system as perceived by the various organizations within the ecosystem.

Complete Chapter List

Search this Book:
Reset