MLA
Tijsen, Rick,et al. "BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies." Enterprise Information Systems Design, Implementation and Management: Organizational Applications, edited by Maria Manuela Cruz-Cunha and Joao Varajao, IGI Global, 2011, pp. 162-177. http://doi:10.4018/978-1-61692-020-3.ch011
APA
Tijsen, R., Spruit, M., van de Ridder, M., & van Raaij, B. (2011). BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies. In Cruz-Cunha, M. M., & Varajao, J. (Ed.), Enterprise Information Systems Design, Implementation and Management: Organizational Applications (pp. 162-177). IGI Global. http://doi:10.4018/978-1-61692-020-3.ch011
Chicago
Tijsen, Rick and Marco Spruit, Martijn van de Ridder, and Bas van Raaij. "BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies." In Enterprise Information Systems Design, Implementation and Management: Organizational Applications. edited by Maria Manuela Cruz-Cunha , and Joao Varajao, 162-177. Hershey, PA: IGI Global, 2011. http://doi:10.4018/978-1-61692-020-3.ch011
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