MLA
Deokar, Amit V., and Nazim Taskin. "On Flexibility in Business Process Management Systems." Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, et al., IGI Global, 2012, pp. 184-198. https://doi.org/10.4018/978-1-4666-0249-6.ch010
APA
Deokar, A. V. & Taskin, N. (2012). On Flexibility in Business Process Management Systems. In V. Shankararaman, J. Zhao, & J. Lee (Eds.), Business Enterprise, Process, and Technology Management: Models and Applications (pp. 184-198). IGI Global. https://doi.org/10.4018/978-1-4666-0249-6.ch010
Chicago
Deokar, Amit V., and Nazim Taskin. "On Flexibility in Business Process Management Systems." In Business Enterprise, Process, and Technology Management: Models and Applications, edited by Venky Shankararaman, J. Leon Zhao, and Jae Kyu Lee, 184-198. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0249-6.ch010
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