MLA
Esteves, Jose, et al. "A Frameowrk for Monitoring User Involvement and Participation in ERP Implementation Projects." Issues and Trends in Technology and Human Interaction, edited by Bernd Carsten Stahl, IGI Global, 2007, pp. 245-264. https://doi.org/10.4018/978-1-59904-268-8.ch012
APA
Esteves, J., Pastor, J., & Casanovas, J. (2007). A Frameowrk for Monitoring User Involvement and Participation in ERP Implementation Projects. In B. Stahl (Ed.), Issues and Trends in Technology and Human Interaction (pp. 245-264). IGI Global. https://doi.org/10.4018/978-1-59904-268-8.ch012
Chicago
Esteves, Jose, Joan Pastor, and Josep Casanovas. "A Frameowrk for Monitoring User Involvement and Participation in ERP Implementation Projects." In Issues and Trends in Technology and Human Interaction, edited by Bernd Carsten Stahl, 245-264. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-268-8.ch012
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