A Framework for Managing the Life Cycle of Knowledge in Organizations

Abstract

This article describes a framework for managing the life cycle of knowledge in organizations. The framework emerges from years of work with the laboratories and facilities that are under the direction of the United States Department of Energy (DOE). The article begins by describing the background of the work from which the framework emerged; this is followed by describing the problem of identifying the “right” knowledge for the “right” people at the “right” time and how the use of performance objectives addresses this problem. Next, the phases in the life cycle of knowledge in an organization, the theoretical foundation for the framework, and the other aspects of the framework (Work Processes, Learning Processes, and Methodologies) are described. Finally, a discussion section summarizes the framework and discusses future directions for enhancing and extending the framework.