MLA
Chen, Ye-Sho,et al. "Franchising and Information Technology." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 1218-1225. http://doi:10.4018/978-1-59140-553-5.ch215
APA
Chen, Y., Zhang, B., & Justis, B. (2005). Franchising and Information Technology. In Khosrow-Pour, D.B.A., M. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 1218-1225). IGI Global. http://doi:10.4018/978-1-59140-553-5.ch215
Chicago
Chen, Ye-Sho and Bin Zhang, and Bob Justis. "Franchising and Information Technology." In Encyclopedia of Information Science and Technology, First Edition. edited by Mehdi Khosrow-Pour, D.B.A., 1218-1225. Hershey, PA: IGI Global, 2005. http://doi:10.4018/978-1-59140-553-5.ch215
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