MLA
Galloway, Laura Michelle. "From Cramming and Convenience to Engagement and Retention: Four Pillars of Online Course Design for Student Retention." Critical Assessment and Strategies for Increased Student Retention, edited by Ruth Claire Black, IGI Global, 2018, pp. 226-242. https://doi.org/10.4018/978-1-5225-2998-9.ch014
APA
Galloway, L. M. (2018). From Cramming and Convenience to Engagement and Retention: Four Pillars of Online Course Design for Student Retention. In R. Black (Ed.), Critical Assessment and Strategies for Increased Student Retention (pp. 226-242). IGI Global. https://doi.org/10.4018/978-1-5225-2998-9.ch014
Chicago
Galloway, Laura Michelle. "From Cramming and Convenience to Engagement and Retention: Four Pillars of Online Course Design for Student Retention." In Critical Assessment and Strategies for Increased Student Retention, edited by Ruth Claire Black, 226-242. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-2998-9.ch014
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