Future of Services

Future of Services

Adamantios Koumpis (ALTEC Information & Communication Systems S.A., Greece)
DOI: 10.4018/978-1-60566-683-9.ch011


The dominance of services in our world and the challenges that the society and the individuals are facing. About the emergence of the Service Science as an independent discipline that will be taught, studied, researched and applied. Formulation of the scientific foundations of a Service Science. Spirituality and transcendental elements in the service discipline. Novel concepts and knowledge areas: service terrorism, service anarchy, service activism, service tyrannies. The role of history and arts and the inrush of humanities in the service domain.

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