MLA
Moon, Junghoon,et al. "Gaining Insight into Cognitive Structure Using GALILEO Method: Where is Your Web Site in the Customers` Cognitive Space?." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1422-1435. https://doi.org/10.4018/978-1-61520-967-5.ch088
APA
Moon, J., Rhee, C., Kang, H., & Sanders, G. L. (2010). Gaining Insight into Cognitive Structure Using GALILEO Method: Where is Your Web Site in the Customers` Cognitive Space?. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1422-1435). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch088
Chicago
Moon, Junghoon and Cheul Rhee, Hyunjeong Kang, and G. Lawrence Sanders. "Gaining Insight into Cognitive Structure Using GALILEO Method: Where is Your Web Site in the Customers` Cognitive Space?." In Electronic Services: Concepts, Methodologies, Tools and Applications. edited by Management Association, Information Resources, 1422-1435. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch088
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