Gamification: A Tool for Collaboration in Healthcare Units

Abstract

As technology reshapes industries, gamification has emerged as a key strategy, using game design elements in non-game settings to boost motivation and collaboration, especially in healthcare. This study examines gamification's role in enhancing teamwork among healthcare professionals, addressing a gap in existing research. A quantitative survey of 164 employees from organizations using gamified systems was analyzed through multiple linear regression. Results show that game elements, such as dynamics and mechanics, positively impact collaboration, trust, and engagement. Dynamics foster a collaborative environment and positive social interactions, while mechanics involving collaborative challenges and rewards strengthen team cohesion. This study highlights gamification as an effective tool for improving internal collaboration in healthcare, offering practical insights for organizations implementing such systems. Findings reinforce the importance of gamification in creating trust-based cultures, boosting performance, and enhancing satisfaction for both professionals and patients.