MLA
Scott, Craig R.,et al. "Getting on the "E" List: Email List Use in a Community of Service Provider Organizations for People Experiencing Homelessness." Cases on Online Discussion and Interaction: Experiences and Outcomes, edited by Leonard Shedletsky and Joan E. Aitken, IGI Global, 2010, pp. 334-350. https://doi.org/10.4018/978-1-61520-863-0.ch018
APA
Scott, C. R., Lewis, L. K., & D’Urso, S. C. (2010). Getting on the "E" List: Email List Use in a Community of Service Provider Organizations for People Experiencing Homelessness. In L. Shedletsky, & J. Aitken (Ed.), Cases on Online Discussion and Interaction: Experiences and Outcomes (pp. 334-350). IGI Global. https://doi.org/10.4018/978-1-61520-863-0.ch018
Chicago
Scott, Craig R. and Laurie K. Lewis, and Scott C. D’Urso. "Getting on the "E" List: Email List Use in a Community of Service Provider Organizations for People Experiencing Homelessness." In Cases on Online Discussion and Interaction: Experiences and Outcomes. edited by Shedletsky, Leonard, and Joan E. Aitken, 334-350. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-863-0.ch018
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