Global Knowledge Management Technology Strategies and Competitive Functionality from Global IT in the International Construction Industry

Global Knowledge Management Technology Strategies and Competitive Functionality from Global IT in the International Construction Industry

William Schulte (Shenandoah University, USA) and Kevin J. O'Sullivan (New York Institute of Technology, USA)
DOI: 10.4018/978-1-60566-116-2.ch010
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Abstract

Information and knowledge management technologies and globalization have changed how firms in service industries formulate, implement, and sustain competitive advantage. This research project contributes to our understanding of the relationships between global knowledge management technology strategies and competitive functionality from global IT. Based on field research, this study found that global knowledge management technology strategies have a positive impact on competitive advantage from information technology applications functionality from global IT. This study provides recommendations to international engineering, procurement, and construction industry executives regarding the impact of knowledge management strategies and global information technology on competitive advantage of firms in their industry.
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The International Engineering, Procurement, And Construction (Iepc) Industry

Construction is one of the most influential industries in the world (Schulte, 1997, 2004). This position is based on the following nine arguments. First, it is the world’s largest industry, representing a significant percentage of the world’s total Gross Domestic Product. Because construction is labor intensive, it creates a significant share of global employment, especially in developing countries.

Second, changes in the construction services industry have an exponential impact on the world economy. Construction’s impact extends far into the value chain, both upstream and downstream in many industries. Construction projects increase sales in related industries such as heavy equipment, transportation, cement, steel, and financial and other services. Furthermore, the spin-off effect of the industry influences all major industries in the economy, particularly those requiring industrial plant, commercial facilities, or infrastructure construction.

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