Global Knowledge Management Technology Strategies and Competitive Functionality

Global Knowledge Management Technology Strategies and Competitive Functionality

William Schulte (Shenandoah University, USA) and Kevin J. O'Sullivan (New York Institute of Technology, USA)
Copyright: © 2008 |Pages: 11
DOI: 10.4018/978-1-59904-630-3.ch009

Abstract

Information and knowledge management technologies and globalization have changed how firms in service industries formulate, implement and sustain competitive advantage. This research project contributes to our understanding of the relationships between Global Knowledge Management Technology Strategies and Competitive Functionality from Global IT. Based on field research this study found that Global Knowledge Management Technology strategies have a positive impact on Competitive Advantage from Information Technology Applications Functionality from Global IT. This study provides recommendations to International Engineering, Procurement and Construction Industry executives regarding the impact of knowledge management strategies and global information technology on competitive advantage of firms in their industry.

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