Goals and Benefits of Knowledge Management in Healthcare

Abstract

The aim of this chapter is to explain the role of knowledge management and how it can be successfully applied in the area of healthcare in order to improve health services and to increase patients’ satisfaction. The first part of this chapter is about explaining the theories beyond knowledge management as “what is knowledge” and how it can be transformed and captured across people and organizations. The second part consists of the theory of knowledge management and the benefits of it in the area of healthcare in comparison with the old traditional systems. Knowledge management systems can be used to index and at the same time to spread all that information across people, libraries, and hospitals.