MLA
Janssen, M. "Governance and Design Issues of Shared Service Centers." Encyclopedia of Digital Government, edited by Ari-Veikko Anttiroiko and Matti Malkia, IGI Global, 2007, pp. 889-895. https://doi.org/10.4018/978-1-59140-789-8.ch133
APA
Janssen, M. (2007). Governance and Design Issues of Shared Service Centers. In A. Anttiroiko & M. Malkia (Eds.), Encyclopedia of Digital Government (pp. 889-895). IGI Global. https://doi.org/10.4018/978-1-59140-789-8.ch133
Chicago
Janssen, M. "Governance and Design Issues of Shared Service Centers." In Encyclopedia of Digital Government, edited by Ari-Veikko Anttiroiko and Matti Malkia, 889-895. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-789-8.ch133
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