IT Governance State of Art in the Colombian Health Sector Enterprises

IT Governance State of Art in the Colombian Health Sector Enterprises

Andrea Herrera (University of Los Andes, Colombia) and Olga Lucía Giraldo (University of Los Andes, Colombia)
DOI: 10.4018/978-1-4666-1764-3.ch019
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Abstract

The Colombian healthcare industry has been growing since the late 90’s and the amount of spending allocated to this sector is the highest proportion of GDP in Latin American countries. Those facts have increased the importance of this sector for the economy and national development. Furthermore, enterprises with IT governance that focus on organizational objectives have yielded superior results than their competitors (Weill & Ross, 2004). The authors performed a research project to find out if there are similarities amongst Colombian Health Sector Enterprises that have obtained positive results. In this project, the authors studied IT governance, operational model, engagement model, and portfolio management of twelve companies, all of them large to medium-sized. The results show that the IT governance behavior of the Colombian healthcare industry is not homogeneous. Different subsectors have different behavior; some perform as large superior global enterprises and others are beginning their journey.
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Background

This section is divided in three parts, in the first one, we state the importance of the IT governance and we provide the main IT governance concepts. Then, we discuss the key characteristics of the Colombian health sector and finally, we offer a general description of the methodology used in this work.

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