E-Government Adoption and Acceptance: A Literature Review and Research Framework

E-Government Adoption and Acceptance: A Literature Review and Research Framework

Ryad Titah (HEC Montreal, Canada) and Henri Barki (HEC Montreal, Canada)
Copyright: © 2008 |Pages: 56
DOI: 10.4018/978-1-59904-913-7.ch003
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Abstract

Despite increased research interest on e-Government, existing research has not adequately addressed two key issues concerning the implementation and integration of e-government systems: a better understanding of the factors influencing the adoption and acceptance of e-Government systems, and a better understanding of the factors that influence the effective usage of these systems. The objective of the present paper is to lay the groundwork for the development of a theoretical framework of e-government systems implementation. Based on an extensive review of the literature the paper provides a synthesis of existing empirical findings and theoretical perspectives related to e-Government adoption and presents the premises of a conceptual model that reflects the multi-dimensional nature of the acceptance and use of e-Government systems.

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