e-Government in Canada: Services Online or Public Service Renewal?

e-Government in Canada: Services Online or Public Service Renewal?

Barb Kieley (Deloitte Consulting, Canada), Greg Lane (Deloitte Consulting, Canada), Gilles Paquet (University of Ottawa, Canada) and Jeffrey Roy (University of Ottawa, Canada)
Copyright: © 2002 |Pages: 16
DOI: 10.4018/978-1-930708-19-8.ch016
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Abstract

Moving industrial society government onto a digital platform would simply produce a digitized industrial government—a form of governance that would be increasingly out of step with the changing realities of citizens and businesses alike.1

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