MLA
Gutiérrez, Patricio, and Alberto Etchegaray. "E-Government in Chile: Summarising the Policy Process." Latin America Online: Cases, Successes and Pitfalls, edited by Mila Gascó-Hernandez, IGI Global, 2007, pp. 83-97. https://doi.org/10.4018/978-1-59140-974-8.ch003
APA
Gutiérrez, P. & Etchegaray, A. (2007). E-Government in Chile: Summarising the Policy Process. In M. Gascó-Hernandez (Ed.), Latin America Online: Cases, Successes and Pitfalls (pp. 83-97). IGI Global. https://doi.org/10.4018/978-1-59140-974-8.ch003
Chicago
Gutiérrez, Patricio, and Alberto Etchegaray. "E-Government in Chile: Summarising the Policy Process." In Latin America Online: Cases, Successes and Pitfalls, edited by Mila Gascó-Hernandez, 83-97. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-974-8.ch003
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