E-Government Dynamics

E-Government Dynamics

Petter Gottschalk (Norwegian School of Management, Norway) and Hans Solli-Saether (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-60566-648-8.ch012
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Abstract

It was Sterman’s (2000) book entitled “Business Dynamics: Systems Thinking and Modeling for a Complex World” that introduced the term business dynamics. Business dynamics is concerned with learning in and about complex systems. Effective decision-making by growing dynamic complexity requires executives to become systems thinkers – to expand the boundaries of their mental models and develop ways to understand how the structure of complex systems creates behavior. We start this chapter discussing how to overcome barriers to E-Government. Then we present a framework for assessment of E-Government projects. In the context of system dynamics, we discuss causal loop diagramming, modeling and organizational performance.
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1. E-Government Dynamics

It was Sterman’s (2000) book entitled “Business Dynamics: Systems Thinking and Modeling for a Complex World” that introduced the term business dynamics. Business dynamics is concerned with learning in and about complex systems. Effective decision-making by growing dynamic complexity requires executives to become systems thinkers – to expand the boundaries of their mental models and develop ways to understand how the structure of complex systems creates behavior.

We start this chapter discussing how to overcome barriers to E-Government. Then we present a framework for assessment of E-Government projects. In the context of system dynamics, we discuss causal loop diagramming, modeling and organizational performance.

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