MLA
Scholl, Hans J. (Jochen). "E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices." Current Issues and Trends in E-Government Research, edited by Donald Norris, IGI Global, 2007, pp. 92-119. https://doi.org/10.4018/978-1-59904-283-1.ch005
APA
Scholl, H. J. (2007). E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices. In D. Norris (Ed.), Current Issues and Trends in E-Government Research (pp. 92-119). IGI Global. https://doi.org/10.4018/978-1-59904-283-1.ch005
Chicago
Scholl, Hans J. (Jochen). "E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices." In Current Issues and Trends in E-Government Research, edited by Donald Norris, 92-119. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-283-1.ch005
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