Guerilla Evaluation: Adapting to the Terrain and Situation

Abstract

This chapter provides proven strategy and tactics for the corporate evaluator. Topics include: adopting a performance-based operating model (the V-model) to shift focus from training for activity to training for results; using the V-model to plan and structure communication; leveraging modern measurement and statistics to save time and money (e.g., Item Response Theory, sampling procedures, regression); leveraging available data to calculate training ROI (return on investment); determining when to hire or contract skills and knowledge; using technology to save time and money; and making the most of your available applications.