MLA
Olney, Andrew M., et al. "Guru: Designing a Conversational Expert Intelligent Tutoring System." Cross-Disciplinary Advances in Applied Natural Language Processing: Issues and Approaches, edited by Chutima Boonthum-Denecke, et al., IGI Global, 2012, pp. 156-171. https://doi.org/10.4018/978-1-61350-447-5.ch011
APA
Olney, A. M., Person, N. K., & Graesser, A. C. (2012). Guru: Designing a Conversational Expert Intelligent Tutoring System. In C. Boonthum-Denecke, P. McCarthy, & T. Lamkin (Eds.), Cross-Disciplinary Advances in Applied Natural Language Processing: Issues and Approaches (pp. 156-171). IGI Global. https://doi.org/10.4018/978-1-61350-447-5.ch011
Chicago
Olney, Andrew M., Natalie K. Person, and Arthur C. Graesser. "Guru: Designing a Conversational Expert Intelligent Tutoring System." In Cross-Disciplinary Advances in Applied Natural Language Processing: Issues and Approaches, edited by Chutima Boonthum-Denecke, Philip M. McCarthy, and Travis Lamkin, 156-171. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-447-5.ch011
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