MLA
Kim, Gyeung-min, and John Price. "Heineken USA: Reengineering Distribution with HOPS." Annals of Cases on Information Technology: Volume 5, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2003, pp. 89-97. https://doi.org/10.4018/978-1-59140-061-5.ch006
APA
Kim, G. & Price, J. (2003). Heineken USA: Reengineering Distribution with HOPS. In M. Khosrow-Pour, D.B.A. (Ed.), Annals of Cases on Information Technology: Volume 5 (pp. 89-97). IGI Global. https://doi.org/10.4018/978-1-59140-061-5.ch006
Chicago
Kim, Gyeung-min, and John Price. "Heineken USA: Reengineering Distribution with HOPS." In Annals of Cases on Information Technology: Volume 5, edited by Mehdi Khosrow-Pour, D.B.A., 89-97. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-061-5.ch006
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