Helping SMEs to Engage in Electronic Commerce: The Dutch Way

Helping SMEs to Engage in Electronic Commerce: The Dutch Way

Maria-Eugenia Iacob (Telematica Instituut, The Netherlands), Piet Boekhoudt (Telematica Instituut, The Netherlands) and Freek Ebeling (Telematica Instituut, The Netherlands)
DOI: 10.4018/978-1-59140-202-2.ch003
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Abstract

In this chapter we present an overview of the approach taken by the Dutch government regarding the development of the information society and in particular the diffusion of electronic commerce in small and medium organisations. Our analysis also includes an assessment of the current situation of SMEs with respect to the adoption of electronic commerce and their position with respect to the governmental policies. Furthermore, we refer to active policy implementation instruments (“iMPact” and “ASPect” projects). Finally, the last part of the chapter is devoted to a benchmarking of European e-business policies, so that meaningful comparison of the Dutch initiatives with other similar programs could be achieved.

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