How to Design and Frame a Questionnaire

Types Of Questionnaire

According to Saunders et al. (2005), the design of a questionnaire differs to how it is administered, and in particular, the amount of contact you have with the respondents. Generally, there are two types of questionnaires such as self-administered questionnaire and interviewer administered. The self-administered questionnaires are usually completed by respondents themselves. These questionnaires are usually delivered and returned through email. The questionnaires which are delivered by email or the internet are called online questionnaires. Google docs play a major role in framing the online questionnaires and reduce the time and effort. On the other hand, the questionnaires which are delivered by post to the respondents are called postal questionnaires, usually, respondents return the questionnaire by post also. The questionnaires which are delivered to respondents by hand and are collected later are referred to as delivery and collection questionnaire (Saunders et al., 2005). The second one is interviewer administered, where interviewer physically meets the respondents and grabs the useful information by interviewing the respondent. The widely used interview schedules are a telephonic questionnaire or telephonic interviews where investigator asks the questions from the respondents by telephonic conversation. Whereas, the structured interview is a quantitative method where interviewer exactly asks the same questions in the same order.