From Human Decision Making to DMSS Architecture

From Human Decision Making to DMSS Architecture

Jean-Charles Pomerol (Universite Pierre et Marie Curie, France) and Frederic Adam (University College Cork, Ireland)
DOI: 10.4018/978-1-59140-045-5.ch004
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In this chapter we begin by featuring the main characteristics of the human decision process. Then, from these traits, we separate the decision process between diagnosis and look-ahead. We explain why DMSSs are mainly look-ahead machines. We claim that look-ahead is generally performed via heuristic search and “what-if analysis” at different cognitive levels. This leads to a functional definition of DMSSs and to different architectures adapted to heuristic search and moreover, paves the way for an analysis of the decision support tools.

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