MLA
Wallace, Catherine. "Human Factors and e-Commerce." Internet Management Issues: A Global Perspective, edited by John D. Haynes, IGI Global, 2002, pp. 120-137. https://doi.org/10.4018/978-1-930708-21-1.ch007
APA
Wallace, C. (2002). Human Factors and e-Commerce. In J. Haynes (Ed.), Internet Management Issues: A Global Perspective (pp. 120-137). IGI Global. https://doi.org/10.4018/978-1-930708-21-1.ch007
Chicago
Wallace, Catherine. "Human Factors and e-Commerce." In Internet Management Issues: A Global Perspective, edited by John D. Haynes, 120-137. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-930708-21-1.ch007
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