Human Resource Development and Technology Integration

Human Resource Development and Technology Integration

Jia Wang (Texas A&M University, USA)
DOI: 10.4018/978-1-4666-1601-1.ch011
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In the information age, technology is rapidly becoming an integral part of organizational life. Ever increasing technology applications have significantly reshaped the day-to-day practices of human resource development (HRD). This chapter explores the role of technology in HRD. Specifically, it addresses three issues. First, it identifies the challenges that technology has brought to HRD in the twenty-first century. Second, it analyzes the impact of technology on HRD practices with a focus on emerging HRD practices in virtual environments. Third, it provides insights into the future of virtual HRD in training and development, organizational development, and career development.
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Current literature on the role of technology in the field of HRD (e.g., Benson et al., 2002; Githens, Dirani, Gitonga, & Teng, 2008) suggests that it is increasingly becoming a critical component of not only the day-to-day practice of HRD, but the effective completion of organizational tasks. The increasing emphasis on knowledge creation and technology application in HRD has led to the burgeoning concept of virtual HRD (VHRD). What follows is a discussion of the notion of technology in organizations, as well as two emerging concepts in HRD which point to a continuing evolution of the role of technology in HRD—VHRD and Web 2.0.

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