MLA
Lippert, Susan K. "Humanware Issues in a Government Management Information Systems Implementation." Cases on the Human Side of Information Technology, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 192-208. https://doi.org/10.4018/978-1-59904-405-7.ch013
APA
Lippert, S. K. (2006). Humanware Issues in a Government Management Information Systems Implementation. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on the Human Side of Information Technology (pp. 192-208). IGI Global. https://doi.org/10.4018/978-1-59904-405-7.ch013
Chicago
Lippert, Susan K. "Humanware Issues in a Government Management Information Systems Implementation." In Cases on the Human Side of Information Technology, edited by Mehdi Khosrow-Pour, D.B.A., 192-208. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-405-7.ch013
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