Hybridizing F2F and Virtual Collaboration between a Government Agency and Service-Learning Technical Writing Students

Hybridizing F2F and Virtual Collaboration between a Government Agency and Service-Learning Technical Writing Students

Jim Henry (University of Hawai‘i at Manoa, USA)
DOI: 10.4018/978-1-60960-623-7.ch006
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Abstract

This case study reviews a hybrid face-to-face (F2F) and virtual collaboration between the State of Hawaii’s Division of Forestry and Wildlife and a team of university technical writing students to indicate specific features of the hybridity as it shaped the collaboration. In a course focused on organizational authorship, students were tasked with learning about the organization’s workplace culture to successfully represent its ethos in a report on the history of forestry in Hawai‘i. Moments and modes of collaboration are discussed chronologically as they enabled successful report writing, featuring key components: clearly stipulating terms of collaboration through service-learning, assessing fit between the course and the organization, emphasizing the need for onsite visits by students to ascertain the workplace culture, conducting swift follow-up on challenges in meshing the virtual with the face-to-face, and leveraging each mode of collaboration synergistically rather than discretely.
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Timeline Of Moments And Modes Of Collaboration

Because the hybrid collaboration produced a synergy that emerged over time, key elements of this synergy are best located along a timeline, as follows:

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