MLA
Becerra-Fernandez, Irma and Rajiv Sabherwal. "ICT and Knowledge Management Systems." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 1042-1050. http://doi:10.4018/978-1-59904-933-5.ch086
APA
Becerra-Fernandez, I., & Sabherwal, R. (2008). ICT and Knowledge Management Systems. In Jennex, M. E. (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 1042-1050). IGI Global. http://doi:10.4018/978-1-59904-933-5.ch086
Chicago
Becerra-Fernandez, Irma, and Rajiv Sabherwal. "ICT and Knowledge Management Systems." In Knowledge Management: Concepts, Methodologies, Tools, and Applications. edited by Murray E. Jennex, 1042-1050. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-933-5.ch086
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