MLA
Garkavenko, Vladimir and Simon Milne. "ICT and the Travel Industry: Opportunities and Challenges for New Zealand Travel Agents." Information Communication Technologies: Concepts, Methodologies, Tools, and Applications, edited by Craig Van Slyke, IGI Global, 2008, pp. 2898-2916. http://doi:10.4018/978-1-59904-949-6.ch203
APA
Garkavenko, V., & Milne, S. (2008). ICT and the Travel Industry: Opportunities and Challenges for New Zealand Travel Agents. In Van Slyke, C. (Ed.), Information Communication Technologies: Concepts, Methodologies, Tools, and Applications (pp. 2898-2916). IGI Global. http://doi:10.4018/978-1-59904-949-6.ch203
Chicago
Garkavenko, Vladimir, and Simon Milne. "ICT and the Travel Industry: Opportunities and Challenges for New Zealand Travel Agents." In Information Communication Technologies: Concepts, Methodologies, Tools, and Applications. edited by Craig Van Slyke, 2898-2916. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-949-6.ch203
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