MLA
Dillon, Thomas W., and Harry L. Reif. "Identifying Purchase Perceptions that Affect Consumers' Internet Buying." Strategies for Generating E-Business Returns on Investment, edited by Namchul Shin, IGI Global, 2005, pp. 235-253. https://doi.org/10.4018/978-1-59140-417-0.ch011
APA
Dillon, T. W. & Reif, H. L. (2005). Identifying Purchase Perceptions that Affect Consumers' Internet Buying. In N. Shin (Ed.), Strategies for Generating E-Business Returns on Investment (pp. 235-253). IGI Global. https://doi.org/10.4018/978-1-59140-417-0.ch011
Chicago
Dillon, Thomas W., and Harry L. Reif. "Identifying Purchase Perceptions that Affect Consumers' Internet Buying." In Strategies for Generating E-Business Returns on Investment, edited by Namchul Shin, 235-253. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-417-0.ch011
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