IDTVOS: An INTECO Open Innovation Success Case

IDTVOS: An INTECO Open Innovation Success Case

Raúl Riesco Granadino (INTECO, Spain) and Javier Alfonso Cendón (INTECO, Spain)
DOI: 10.4018/978-1-4666-4422-9.ch046
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Internet based networks and core competences; the way we communicate with each other and global economic pressure have changed the way we innovate. In this chapter, a new business model and work philosophy based on “open innovation” are presented. IDTVOS (INTECO Digital Television Operating System), developed by INTECO Labs dept., in collaboration with partners and end users, is the most recent success and serves as an example of this model. IDTVOS, a DTT decoder operating system, provides better interaction and accessibility to digital television services for disabled users. This project is a clear example of open innovation where the technologies developed provide added value for citizens, particularly those with more difficulties, while, at the same time, the knowledge and experience is open and shared with industry to create a new market.
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Public Administrations are promoting the use of electronic services to make closer the relationships amongst citizens and public services. In this sense they offer both a great opportunity to increase their abilities to co-create and innovate in products and services. Local networks are continuously becoming a more important source of collaboration.

E-government services are considered by the European Commission to be one of the key drivers in the information society (UE, 2010). Given the large impact that an efficient administration can have in our societies, developed countries commit vast resources to ensure a well functioning Administration. Information and communication technologies have been identified as one of the main avenues to attain higher rates of efficiency in public service as well as the means to provide novel public services to citizens and private firms (Huijboom et al., 2009).

Moreover, ICT as the main enabler of eGovernment not only saves public resources but at the same time helps private companies to share experiences, and to create more efficient processes based in real and experienced user needs, thereby improving industry competiveness (De Pablos, Romo-Romero, Loyola, & Montero, 2003). Digital services can be classified as large technical systems according to (Hobday, 2005) in the sense of being a set of subsystems of medium (and in some cases high) technological novelty.

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