MLA
Fraunholz, Bardo and Chandana Unnithan. "Impact of Broadband VoIP on Telecoms: A Cross Country Analysis." Networking and Telecommunications: Concepts, Methodologies, Tools, and Applications. IGI Global, 2010. 771-793. Web. 20 Apr. 2018. doi:10.4018/978-1-60566-986-1.ch050
APA
Fraunholz, B., & Unnithan, C. (2010). Impact of Broadband VoIP on Telecoms: A Cross Country Analysis. In I. Management Association (Ed.), Networking and Telecommunications: Concepts, Methodologies, Tools, and Applications (pp. 771-793). Hershey, PA: IGI Global. doi:10.4018/978-1-60566-986-1.ch050
Chicago
Fraunholz, Bardo and Chandana Unnithan. "Impact of Broadband VoIP on Telecoms: A Cross Country Analysis." In Networking and Telecommunications: Concepts, Methodologies, Tools, and Applications, ed. Information Resources Management Association, 771-793 (2010), accessed April 20, 2018. doi:10.4018/978-1-60566-986-1.ch050
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