MLA
Yan, Xu, and James Y.L. Thong. "The Impact of Deregulation on the Quality of IDD Services: The Case of Hong Kong." Managing Telecommunications and Networking Technologies in the 21st Century: Issues and Trends, edited by Gerald G. Grant, IGI Global, 2001, pp. 149-168. https://doi.org/10.4018/978-1-878289-96-4.ch009
APA
Yan, X. & Thong, J. Y. (2001). The Impact of Deregulation on the Quality of IDD Services: The Case of Hong Kong. In G. Grant (Ed.), Managing Telecommunications and Networking Technologies in the 21st Century: Issues and Trends (pp. 149-168). IGI Global. https://doi.org/10.4018/978-1-878289-96-4.ch009
Chicago
Yan, Xu, and James Y.L. Thong. "The Impact of Deregulation on the Quality of IDD Services: The Case of Hong Kong." In Managing Telecommunications and Networking Technologies in the 21st Century: Issues and Trends, edited by Gerald G. Grant, 149-168. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-878289-96-4.ch009
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