IS Implementation in the UK Health Sector

Abstract

Since the mid-1980s, the UK public sector has been the subject of wide-ranging reforms involving the introduction of IS and IT. Change has been sought in the ways that services are managed and delivered, the evaluation of the quality of aforesaid services, and in accountability and costing. One of the most predominant of such changes has been the introduction of competition for services, the motivation of which has been to invite efficiency, effectiveness, and related benefits ensuing from the accrual of economies.