MLA
Bernardes, J. "Implementing Online Delivery and Learning Support Systems: Issues, Evaluation and Lessons." Usability Evaluation of Online Learning Programs, edited by Claude Ghaoui , IGI Global, 2003, pp. 19-39. https://doi.org/10.4018/978-1-59140-105-6.ch002
APA
Bernardes, J. (2003). Implementing Online Delivery and Learning Support Systems: Issues, Evaluation and Lessons. In C. Ghaoui (Ed.), Usability Evaluation of Online Learning Programs (pp. 19-39). IGI Global. https://doi.org/10.4018/978-1-59140-105-6.ch002
Chicago
Bernardes, J. "Implementing Online Delivery and Learning Support Systems: Issues, Evaluation and Lessons." In Usability Evaluation of Online Learning Programs, edited by Claude Ghaoui , 19-39. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-105-6.ch002
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