Implementing Supply Chain Management in the New Era: A Replenishment Framework for the Supply Chain Operation Reference Model

Implementing Supply Chain Management in the New Era: A Replenishment Framework for the Supply Chain Operation Reference Model

William Y.C. Wang (University of South Australia, Australia), Michael S.H. Heng (Universitas 21, Global, Singapore) and Patrick Y.K. Chau (University of Hong Kong, China)
DOI: 10.4018/978-1-59904-231-2.ch001
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Abstract

Combining with the collaborations between business customers and suppliers, traditional purchasing and logistics functions have evolved into a broader concept of materials and distribution management, namely, supply chain management (SCM) (Tan, 2001). This chapter reviews the literature of SCM from several paths that can be the basis of a proposed framework for SCM within academic and managerial contexts. In addition, it includes the approaches of supply chain operations reference (SCOR) model, which was developed by the Supply Chain Council and is recognised as a diagnostic tool for SCM worldwide. This chapter also summarises the literature of performance control and risk issues in SCM and the SCOR Model and discusses a proposed framework for the future research.

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