MLA
Serenko, Alexander. "The Importance of Interface Agent Characteristics from the End-User Perspective." Intelligent Information Technologies and Applications, edited by Vijayan Sugumaran, IGI Global, 2008, pp. 137-151. https://doi.org/10.4018/978-1-59904-958-8.ch007
APA
Serenko, A. (2008). The Importance of Interface Agent Characteristics from the End-User Perspective. In V. Sugumaran (Ed.), Intelligent Information Technologies and Applications (pp. 137-151). IGI Global. https://doi.org/10.4018/978-1-59904-958-8.ch007
Chicago
Serenko, Alexander. "The Importance of Interface Agent Characteristics from the End-User Perspective." In Intelligent Information Technologies and Applications, edited by Vijayan Sugumaran, 137-151. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-958-8.ch007
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