MLA
Wang, Ye Diana, and Henry H. Emurian. "Inducing Online Trust in E-Commerce: Empirical Investigations on Web Design Factors." Utilizing and Managing Commerce and Services Online, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2007, pp. 74-100. https://doi.org/10.4018/978-1-59140-932-8.ch005
APA
Wang, Y. D. & Emurian, H. H. (2007). Inducing Online Trust in E-Commerce: Empirical Investigations on Web Design Factors. In M. Khosrow-Pour, D.B.A. (Ed.), Utilizing and Managing Commerce and Services Online (pp. 74-100). IGI Global. https://doi.org/10.4018/978-1-59140-932-8.ch005
Chicago
Wang, Ye Diana, and Henry H. Emurian. "Inducing Online Trust in E-Commerce: Empirical Investigations on Web Design Factors." In Utilizing and Managing Commerce and Services Online, edited by Mehdi Khosrow-Pour, D.B.A., 74-100. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-932-8.ch005
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