Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach

Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach

Dimitris Karagiannis (BOC Group, Austria), Robert Woitsch (BOC Group, Austria) and Vedran Hrgovcic (University of Vienna, Austria)
DOI: 10.4018/978-1-60960-783-8.ch324

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Observations Of Knowledge Management

The history of KE started in the 1940’s with the first attempts of artificial intelligence. After the hype, disillusionment and first commercial success, KE can be found today in semantic technology (Karagiannis, 2001). A prominent sample is the Semantic Web.

KM in contrast evolved out of the KE community and has its origin in 1995 (Despres, 1999). KM is a holistic view on the knowledge space that considers human interpretation – more prominently, but also take account of machine interpretation (Woitsch, 2004a,b; Mak, 2005; v.Brocke, 2007; Beckman, 1999).

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