MLA
Treiblmaier, Horst. "The Influence of the Internet on Relationships Between Consumers and Vendors." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 1442-1455. https://doi.org/10.4018/978-1-60566-056-1.ch089
APA
Treiblmaier, H. (2009). The Influence of the Internet on Relationships Between Consumers and Vendors. In I. Lee (Ed.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 1442-1455). IGI Global. https://doi.org/10.4018/978-1-60566-056-1.ch089
Chicago
Treiblmaier, Horst. "The Influence of the Internet on Relationships Between Consumers and Vendors." In Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, 1442-1455. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-056-1.ch089
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